FAQ — TECHNE.fm

Frequently asked questions

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What is TECHNE?: TECHNE is an independent record label and creative collective for electronic music. We release original music, provide producer tools, and build community through our platform and forum.
How do I purchase music releases?: Browse our catalog on the Music page, add releases to your cart, and checkout securely via Stripe. Once purchased, you can download your music in WAV or MP3 format and access it forever from your account.
What are the benefits of membership?: Members get access to full-quality WAV/MP3 downloads, exclusive releases, early access to new music, and community features. Purchases stay in your account forever for unlimited re-downloads.
What file formats do you offer?: We provide high-quality WAV files (lossless) and MP3 files for all releases. Members can choose their preferred format when downloading. All files are delivered in industry-standard formats ready for your collection.
Do I keep access to purchased releases?: Yes! All purchases stay in your account forever. You can re-download your music anytime, from anywhere. Your purchase history is saved permanently in your account dashboard.
What is your refund policy?: Due to the digital nature of our products, we offer refunds on a case-by-case basis. Contact support within 7 days of purchase if you encounter any issues. We want you to be happy with your purchase.
How can I submit music for release?: We're always looking for new talent. Reach out through our contact form with a demo submission. Include links to your work and a brief introduction. We review all submissions carefully.
What are TECHNE Crates?: TECHNE Crates are curated collections of audio samples created by real producers. Each crate contains high-quality sounds organized by minutes, packs, and volumes - designed for next-generation music production. Visit crates.techne.fm to browse.
How do I access crates?: Crates are available at crates.techne.fm. Free Community members can download individual samples (mins), while paid Signal and Forge tiers unlock full packs and premium volumes with complete collections.
Do my accounts sync between techne.fm and crates.techne.fm?: Yes! Your account works across both platforms. Sign in with the same credentials on either site, and your membership tier, purchases, and downloads are accessible from both.